rin95 Privacy Policy

About This Privacy Policy

rin95 is a secure and reliable online gaming platform serving players in Bangladesh. When you create an account on rin95, play games, or use our services, certain personal information reaches us. This Privacy Policy ("Policy") explains how rin95 collects that information, the purposes for which it is used, who it may be shared with, and how it is kept secure.

By using our platform, you are considered to have agreed to the terms of this Policy. Please read the full policy carefully. If any part is unclear, please contact our support team.

What Information We Collect

rin95 collects only the information necessary for the smooth operation of our services. The categories of information collected are described below:

1.1 Information You Provide Directly

Information you provide directly to us during account registration and management includes:

• Full name and date of birth (for age verification — service is available only to those aged 21 or above)
• Mobile number and email address
• National ID card or passport number (for identity verification where applicable)
• Payment information — bKash, Nagad, Rocket, and Upay numbers (not full account details)
• Messages sent to our support team and records of communications

1.2 Automatically Collected Information

The following information may be collected automatically when you use our site:

• IP address and device identifier
• Browser type, operating system, and device information
• Visit time on site, page view history, and navigation patterns
• Game play history, bet amounts, and win/loss records
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may receive a limited amount of information from third-party verification services or payment processing partners, which is used to confirm your identity.

Purposes of Information Use

rin95 uses the information collected for the following legitimate purposes:

• Account Management: Creating, verifying, managing, and securing your account.
• Service Delivery: Operating gaming services, financial transactions (bKash, Nagad, Rocket, Upay), and related activities.
• Customer Support: Providing 24/7 assistance with your questions, complaints, or issues.
• Security and Fraud Prevention: Preventing fraudulent activity, money laundering, and unauthorized access.
• Responsible Gaming: Identifying excessive gambling tendencies and providing necessary support.
• Service Improvement: Analyzing user experience to improve the platform.
• Age Verification: Ensuring that only those aged 21 or above are using the service.
• Legal Compliance: Adhering to applicable laws and regulations.

Information Sharing and Disclosure

rin95 may share your personal information with the following parties in limited circumstances and under strict confidentiality agreements:

3.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, fraud prevention, and customer support. These partners may only use the information for contractually agreed purposes.

3.2 Game Providers

Our platform features games from various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. These providers may access limited technical information to operate their games.

3.3 Legal Requirements

In cases of court orders, government directives, or legal obligations, rin95 may be required to disclose necessary information to the relevant authorities.

3.4 Business Changes

In the event of a business transfer, merger, or acquisition, user information may be transferred to the new entity, but the terms of this policy will remain in effect.

Cookies and Tracking Technologies

rin95 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core functionality.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor site usage and improve performance.

4.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not function properly.

Data Storage and Security

rin95 applies industry-standard security technologies to protect your information. The key components of our security framework are described below:

5.1 Technical Safeguards

• SSL encryption (SSL/TLS) — all data transfers are encrypted
• Database encryption — collected information is stored in encrypted form
• Firewall and intrusion prevention systems
• Two-factor authentication (where applicable)
• Regular security audits and vulnerability assessments

5.2 Organizational Measures

• Only authorized staff may access personal information
• All staff are trained in privacy and data protection
• Logs of data access are maintained

5.3 Data Retention Period

Your information is retained for as long as your account is active and for as long as necessary to meet legal requirements. After an account is closed, all information except that which is legally required to be retained is securely deleted.

Your Rights and Controls

As a user of rin95, you have the following rights over your own personal information:

6.1 Right of Access

You may request at any time to know what information we hold about you. We will provide that information to you.

6.2 Right to Rectification

If the information we hold about you is incorrect or incomplete, you may request that it be corrected.

6.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

6.4 Objection to Processing

You may object to the processing of your information for specific purposes, particularly in the case of direct marketing.

6.5 Withdrawal of Consent

If you have previously given consent, you may withdraw it at any time. However, withdrawing consent may limit certain services on the platform.

To exercise these rights, please contact our support team.

Protection of Minors' Information

rin95 services are intended only for those aged 21 or above. We do not knowingly collect any personal information from minors.

If we become aware that a minor has created an account, we will immediately close that account and securely delete all information collected.

If you believe that a minor is using our platform, please let us know.

International Data Transfers

rin95's technology infrastructure may operate through servers located in various countries. Your information may be processed or stored outside of Bangladesh.

For such data transfers, we ensure that the information is protected in accordance with the standards described in this Privacy Policy and that applicable legal requirements are followed.

Third-Party Websites and Services

Some games and services on the rin95 platform are operated by third-party software providers. These providers have their own privacy policies which are outside the control of rin95.

Before using third-party services, we advise you to read that party's privacy policy. rin95 is not responsible for the actions of third parties.

Changes to This Policy

rin95 reserves the right to change or update this Privacy Policy as needed. Changes will be communicated to you in the following ways:

• Via a notice or pop-up on the platform
• By sending a message to your registered email address
• By obtaining your consent at your next login to your account

For significant changes, you will be notified before they take effect. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

Applicable Law and Jurisdiction

This Privacy Policy is governed by applicable law. In the event of any dispute relating to this Policy, both parties will first attempt to resolve it through friendly discussion.

Please send any concerns or complaints regarding your data protection to our support team. We will do our best to resolve your complaint as quickly as possible.